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Shipping policy

SHIPPING
FREE standard shipping to the 48 contiguous United States on orders over $40.

Orders under $40 have a flat shipping fee of $5

Please contact us to ship your order Internationally. In general, international shipping estimates are:
$20.00/bed shipping to Alaska, Hawaii and U.S. Territories.  
$50.00/bed for International orders.  Please e-mail us for shipping quotes for larger orders

Regular orders take 2 business days to process at our warehouse and will be shipped the following business day according to the method of shipping of our choice either USPS or UPS/FedEx. Please allow an additional 5 business days for all personalized orders.

 

Tracking
Upon receipt of your order we will email a tracking number with your invoice. You’ll be able to track your new Carolina Pet products arrival!

Questions
Please contact Carolina Pet Company Customer Service at customerservice@carolinapetcompany.com  or 803-364-9333 and we will be more than happy to assist you. Please provide us with your order number.